Last Updated January 10th, 2024.

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LAM GROUP MEMBERSHIP TERMS OF PURCHASE

THE MEDICINE COUPLE

You (hereinafter: the “Mentees/Clients”) understand that by clicking the payment button, entering your credit card information, Stripe payment, or otherwise enrolling, electronically, verbally, or otherwise, that you agree to be provided with products, or services provided by The Medicine Couple, a Company in the State of Quintana Roo in Mexico (hereinafter: the “Mentors”) (collectively: the “Mentees/Clients”), and hereby understand that you are entering into a legally binding agreement with the Company and are subject to the following terms and conditions: 

THIS MEMBERSHIP AGREEMENT, (hereinafter: the “Agreement”) is made and entered into as of the date of purchase (hereinafter: the “Effective Date”), by and between the Parties. This Agreement sets forth the legally binding terms and conditions for services and/or access to materials provided for by the Company.

IN CONSIDERATION OF this Agreement you hereby acknowledge, understand and agree to be bound by the following terms and conditions.

• PURPOSE OF AGREEMENT

1.1 The intended purpose of this Agreement is to develop a mentorship relationship between the Mentors and the Mentees in order to provide personalized mentorship using the methods and systems prescribed by the Mentors (herein: “Membership Services”).

1.2 The Membership Services selected by the client is: LOVE ALCHEMY MEMBERSHIP. The Mentor agrees to tailor each session to the specific needs and goals of the mentees.

• MENTEES/CLIENTS RESPONSIBILITY

2.1 The Clients agree and accepts that they are solely responsible for creating and implementing their own physical, mental and emotional well being, decisions, choices, actions and results arising out of or resulting from the Membership Services.

2.2 The Clients further agree and accept that they are fully responsible for their own progress and results throughout the Membership Services.

2.3 The Clients agree to communicate honestly, be open to feedback and assistance, and to create the time and energy to participate fully in the Membership Services.

• PURCHASE PRICE AND TERMS OF PAYMENT 

3.1 The Clients understand that unless otherwise specified on the order, payment of the purchase price shall be due on the date of purchase. The appropriate payment amount will be reflected upon checkout. The Clients will be liable for all of the payments regardless of whether the Clients continue to use the Program or not.

3.2 The Mentors accept payment through Stripe or WISE Transfer (if choosing PIF) as mutually agreed upon between the Parties, and the Clients understand they will be charged in the amounts as listed at checkout. All installments will be due on the date stated on the invoice. 

3.3 The Clients accept that if they are unable to adhere to the payment schedule, they must provide notice to the Mentors forty-eight [48] hours prior to the payment due date. If the Clients do not provide notice, the Clients understand that any delay in the payment will incur additional collection costs.

3.4 The Clients understand that additional services, such as but not limited to, travel planning for the Client, are outside of the scope of the Membership Services. The Mentors may be available for additional services on the prorated basis of $333 USD as decided and agreed upon by the Mentors. The Clients understand that any delays or missed sessions on the Clients' behalf may also incur this fee as determined by the Mentors.

3.5 The Clients authorize upon their first transaction for the Mentors to charge their credit card account provided in accordance with the payment plan the Clients have selected. The Clients agree to provide complete, current, and accurate payment information and to update the Coach should any payment information change, prior to the payment due date.

3.6 If payment is not received from the Clients' prescribed payment option, by the agreed-upon due date, the Clients agrees to pay all amounts due upon demand, together with any applicable collection costs. 

3.7 The Clients accept that the Services may be refused if payment has not been made as required by this Agreement, and that the Mentors reserve the right to cancel any Services, and/or terminate this Agreement if there is a failure in paying the required fees.

• REFUND POLICY

4.1 The Clients understand that all sales are final and are not eligible for refund, returns or exchange after the initial 24 hours after purchase or if any of the sessions have been utilized (minus transaction fees). For all other products, there will be no refunds of any kind for any and all digital products offered by the Mentors, sold on or through the Website or check out page. All sales of this type are full and final. By purchasing any and all digital products on this Website, the Clients accept without dispute the Terms of the Refund Policy and waives any and all claims in connection with the refund policies herein. 

• SCHEDULING AND RESCHEDULING 

6.1 The Clients agree to engage in Weekly LIVE Zoom Sessions for 16 weeks of Membership Services with the Mentors through the prescribed method of Online Video Chat on Zoom.

6.2 The time and date of the Membership Services will on Sundays on 11am-12:30pm Tulum Time as determined by the Mentors for the duration of the Membership Services. The sessions shall be 60-90 minutes in length.

6.3 The Clients accept that there are no additional Membership Services inside this course. If the client wishes to have further access to the Mentors through the prescribed method of Voxer support and 1:1 calls, they must apply and purchase this separately.

6.4 The Clients understand that all calls will be recorded and put up inside the course portal, and it is the clients responsibility to make an effort to show up LIVE and complete/perform all tasks and make changes in their lives. 

• ADMINISTRATION

7.1 The Clients will maintain lifetime access to the program course portal and all replays for the program for the duration of the program's existence, or in the event changes platforms. In such an event, the Mentors will provide the Clients with thirty [30] days notice. 

7.2 The Clients understand that all calls between the Clients and the Mentors may be recorded for the personal use of the Clients and the Mentors.

• TERMINATION

8.1 The Clients understand that there are no refunds offered for this coaching course after 24 hours of purchase. If the clients request a refund under 24 hours of purchase, they will receive 100% back, minus the 4% transaction and processing fee.  

8.2 The Clients further understand that the Mentors retains the right to and may limit, suspend or terminate the Membership Services without refund if the Clients (i) becomes disruptive or difficult to work with or (ii) the Clients fail to follow program guidelines as outlined by the Mentors.

8.3 The Clients understand that any money owing to the Mentors at the time of Termination will become due at the effective date of Termination, and the Clients agree to compensate the Mentors for all Membership Services agreed upon regardless of termination if under the aforementioned circumstances.

• PRIVACY AND CONFIDENTIALITY

9.1 The Mentors agree to respect the Clients' confidential and proprietary information, ideas, plans and trade secrets and further agrees to not disclose any information pertaining to the Clients, nor the Clients' name, without the Clients' written consent.

9.2 The Clients agree to give the Mentors permission to keep a confidential record of the Clients' name, contact information, and any documented notes throughout the Membership Services.

9.3 The Clients understand that the Mentor and Mentee relationship does not constitute a legally confidential relationship (as is in the medical and legal professions) and therefore understands that communications are not subject to the protection of any legally recognized privilege.

• INTELLECTUAL PROPERTY

10.1 The Clients understand that all materials provided throughout the Membership Services are exclusive property of the Mentors and for the Clients' individual use only. The Clients are strictly prohibited to use any and all materials provided by the Mentors for commercial use.

10.2 The Clients agree that they will not replicate or reproduce any materials provided for other than for personal use.

10.3 The Clients further acknowledge that the Mentors retains the right to terminate the Membership Services for any violation of this section and may be entitled to injunctive relief.

• DISCLAIMER

11.1 The Mentors makes no representations, warranties, guarantees or promises verbally or in writing of any level of results from use of the Membership Services.

11.2 The Clients understand that the Mentors do not offer any professional legal, medical, psychological or financial advice and that it is their exclusive responsibility to seek such independent professional guidance as needed.

11.3 The Clients understand that the Membership Services are not therapy, and/or counseling, and does not substitute therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.

11.4 The Clients confirm and agree that they will not use mentorship as a substitute for counseling, psychotherapy, mental health care or substance abuse treatment.

11.5 The Clients accept that if they are currently under the care of a mental health professional, it is recommended that the Clients' promptly inform the medical health care provided of the nature and extent of the Membership Services agreed upon by the Mentees and the Mentors.

• LIMITATION OF LIABILITY

12.1 The Clients agree that the Mentors are not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of the Membership Services and/or materials provided by the Mentors. In no event shall the Mentors be liable to the Clients for any indirect, consequential or special damages.

12.2 The Clients shall defend, indemnify, and hold harmless the Mentors, from and against any and all liabilities and expense whatsoever – including without limitation, claims, damages, judgments, awards, settlements, investigations, costs, attorneys fees, and disbursements – which any of them may incur or become obligated to pay arising out of or resulting from the offering for sale, the sale, and/or use of the product(s), excluding, however, any such expenses and liability which may result from a breach of this Agreement or sole negligence or willful misconduct by the Mentors. In consideration of and as part of the Clients' payment for the right to participate in the Membership Services, the undersigned, the Clients' heirs, executors, administrators, successors and assigns do hereby release, waive, acquit, discharge, indemnify, defend, hold harmless and forever discharge the Mentors and its subsidiaries, principals, directors, employees, agents, heirs, executors, administrators, successors, assigns and staff or students from all actions, causes of actions, contracts, claims, suits, costs, demands and damages of whatever nature or kind in law or in a equity arising from the Clients' participation in the Membership Services.

• NO NEGATIVE STATEMENTS OR ACTIONS

13.1 The Clients shall not at any time directly or indirectly take any action and/or make, publish, file or record any oral or written statements that would likely have a negative or injurious impact upon, or that is derogatory, defamatory, libel or slanderous in nature to the Mentors in any way. The Clients acknowledge that the Mentors retain the right to terminate access to any product for any violation of this section and may be entitled to injunctive relief.  

• MODIFICATIONS

14.1 The Mentors may modify this Agreement from time to time. Any modifications will be notified to the Client, and the Clients may either continue Membership Services under the new conditions or the Agreement will be terminated.

14.2 The Clients understand that without any notice to the contrary, by continuing the Membership Services after notification shall enforce the modified Agreement as effective and the Clients agree to be bound to any changes in the Agreement.

• DISPUTE RESOLUTION

15.1 In the event a dispute arises out of this Agreement and cannot be resolved by mutual consent, the Clients and the Mentors agree to attempt to mediate in good faith for up to 30 days after notice given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover the attorney’s fee and associated court costs from the other party.

• RELEASE OF CLAIMS

16.1 The Clients release any right to claims against the Mentors to the maximum extent as permissible under applicable law. The Clients agrees that under no circumstances will the Mentors be liable to any party for any type of damages resulting or claiming to result from any use of, or reliance on, our digital products, or content found therein, and the Client hereby releases the Mentors from any and all claims, whether known or unknown, now or discovered in the future. 

• SEVERABILITY

17.1 If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable.

17.2 If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

• JURISDICTION

18.1 This Agreement shall be interpreted and governed in accordance with the laws of the State of Quintana Roo.

• BINDING EFFECT

19.1 This Agreement shall be binding upon the parties hereto and their respective successors and permissible assigns.

• ENTIRE AGREEMENT

20.1 This document reflects the entire agreement between the Mentors and the Clients. The Parties agree to the terms and conditions set forth above as demonstrated by acceptance of the terms at the time of checkout.      

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